Section 6: Sales, marketing, corporate communications and customer service
Scenario 56: Social media content calendar
Level: Beginner · Tools: Hootsuite Social OS, Perch content calendar, OwlyWriter AI, Wisdom
Who and in what situation
Ece, an account manager at a communications agency in Antalya, wants to plan LinkedIn and Instagram posts for three hotel clients in a weekly calendar and publish them after approval.
How it is done today
She collects ideas in a table, writes the copy separately, and enters the times on each social network individually.
How to do it with AI
- In Hootsuite Social OS, open Perch > Calendar and select the time slot for posting in the weekly view. [114] [104]
- Select a relevant holiday or trending event in the calendar and use OwlyWriter AI to generate an event description. Review the output for brand information, campaign date, and target network. [114]
- Select Create post on the draft you like. Edit the post for the relevant social accounts, image, link, and approval workflow.
- After checking the copy, image, link, and approval from the person responsible, schedule it in the calendar. For large content lists, you can use Hootsuite’s Bulk Composer CSV workflow. [114]
Example prompt
Write a {platform} post about {event or campaign} for {brand}. The target audience is {target audience}, the goal is {goal}, and the call to action is {action}. Use a {brand tone} tone. Do not add unverified results, competitor comparisons, or date information. Provide the post copy first, followed by the fields that need to be checked.Evidence and real-world example
No independent company case study was found. Hootsuite documents that Plan, Create, and Ads tasks have moved to Perch, and OwlyWriter AI has moved to the Wisdom layer. [114] [104]
Points to consider
The documentation describes OwlyWriter AI event descriptions as English-only and subject to monthly token usage. Do not assume Turkish support; check the date, image rights, and crisis approval. [114]
Sources for this scenario
- Hootsuite is becoming Social OS (help.hootsuite.com)
- Create and schedule content in a calendar (help.hootsuite.com)